Wednesday, August 1, 2007
So all I wanted to do was delete my Monster.com account, because all the account gave me was a ton of unwanted Spam and no actual offers or contacts. Since the site does not offer you a convenient link whatsoever to do this, I had to connect to a live chat to talk to a customer service representative. It was one of the oddest experiences of my life.
*note: actual names and personal information have been omitted and replaced. Bam.
You are connected to an agent.
Wink:hello, I have a question.
Uma:Hello Wink!
Uma:Thank you for contacting Monster, my name is Uma Maheswar, how may I help you?
Wink:Hi Uma. I'm wondering how I can delete my entire Monster account
Wink:I'm having trouble finding out how to disable it
Uma:I am sorry for the inconvenience caused to you.
Wink:can you tell me how to do this?
Wink:no problem
Uma:I will be glad to help you with this.
Uma:Wink, May I know why you want to delete your account?
Wink:I want to start a new one later on
Uma:Okay.
Uma:Wink, I will help you with this.
Uma:To locate your account, May I have your email address and full name as in your Monster account, please?
Wink:wink@truthpirates.com, Wink
Uma:Thank you.
Uma:Wink, I have located an account with the information which you provided me.
Uma:Just to make sure that I am in the right account; may I have your Complete Street Address and Phone Number as mentioned in your Monster Account?
Wink:****,***
Uma:Thank you very much for verifying your account details.
Uma:I have located your account.
Uma:Wink, Instead of deleting your account you can disable your account, so that you are not going to receive any emails from the Monster or from employers.
Uma:You can reactivate your account in the future if you want to use Monster services.
Wink:would it be possible to just delete it?
Uma:Wink, please let me know do you want me delete your account or disable it?
Uma:Okay,I respect your decision.
Wink:thanks
Uma:Please give me a moment while I delete your account
Uma:You are welcome.
Uma:Thank you for your time and patience.
Wink:thank you
Uma:Wink, I would like to inform you that I have successfully deleted your Monster account.
Wink:ok
Uma: As per your request, your account and all of your personal information have been removed from our database.
Wink:thanks for the help
Uma:I suggest you to try to login to your account to check whether account is deleted or not.
Wink:ok I'll do that
Uma:It's my pleasure.
Uma:Please let me know are you able to login to your account.
Wink:ok I'll check
Uma:I will stay online to make sure that your account is deleted properly.
Wink:ok it won't let me log in so it looks like it worked
Uma:Yes, now you can confirm, that your account is no more active.
Wink:ok. thanks!
Uma:It is deleted properly.
Uma:Wink, Have I resolved your issue today?
Wink:yes, thank you.
Uma:You are most welcome.
Uma:Is there anything else I can help you with?
Wink:nope that's it
Uma:It's my pleasure.
Uma:Take good care of your self.
Uma:Thank you for using Monster, have a good day.
Wink:thanks you too
Then, I got this in my inbox!
Hello Wink,
Thank You for contacting Monster Customer Central. With regards to the chat we had today, I would like to inform you that I have successfully deleted your account. As per your request, your account and all of your personal information have been removed from our database. This is just a confirmation email from your side informing you that your account has been deleted from Monster. In the future if you want to start an account in Monster please feel free to email us at uma.s@monster.com , I will be glad to help you. You are valuable customer at Monster and we will be happy to assist you. All the best and success.
Thanks & Regards,
Uma Maheswar. Monster Customer Central Monster -- Today is the Day.Do I like……have a relationship with this woman now??
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